Refund & Cancellation Policy

Premium subscription

A free Runestone Tarot account includes 7 personal readings each week, saved history, journaling, a Grimoire, and card collection. Premium is an optional subscription that removes the weekly reading limit. It is billed $7.99 per month (USD) and renews automatically each month until you cancel. Payments are processed securely by Stripe; we don't store your card details.

Cancelling

You can cancel anytime — there's no commitment and no cancellation fee. Email support@runestonetarot.com and we'll cancel your subscription. When you cancel:

• You won't be charged again.
• Your Premium access continues until the end of the month you've already paid for.
• After that, your account simply returns to the free tier — your reading history stays intact.

Refunds

Because Premium is a low-cost digital service delivered immediately, monthly charges are generally non-refundable for the current period once the month has begun. That said, we want you to be happy:

• If you were charged in error, charged after cancelling, or something went wrong, email support@runestonetarot.com and we'll make it right.
• If you're simply unsatisfied, contact us within 7 days of a charge and we'll review a refund of that charge case-by-case.
• We review and respond to refund requests within a few business days.

Contact

Questions about billing, cancellations, or refunds? Reach us at support@runestonetarot.com.